Terms of Service for Handyman Puzzle

1. Eligibility

You must be legally capable of entering into these Terms.

If you are below the age at which you may enter into a binding agreement in your country, a parent or legal guardian must review and accept these Terms for you and supervise your use of the Service.

Handyman Puzzle is intended for a general audience and is not specifically directed at children.

2. About Handyman Puzzle

Handyman Puzzle is an entertainment game featuring puzzle activities inspired by subjects such as carpentry, plumbing, bricklaying, and other handyman themes.

The game does not provide professional construction, repair, electrical, plumbing, safety, or engineering advice. You must not rely on gameplay, artwork, instructions, or puzzle mechanics when performing real-world work. Real repairs and construction should be performed using appropriate professional guidance and safety procedures.

3. Guest accounts and sign-in

The Service may automatically create an anonymous guest account so that you can begin playing without registering.

Where available, you may sign in using a supported third-party identity provider. Available providers may include Apple, Google, Facebook, Microsoft, or others, depending on your platform and the version of the Service.

Third-party sign-in is also subject to the identity provider’s terms and privacy practices. We do not receive your identity-provider password.

You are responsible for:

• maintaining control of the device and third-party account used to access the Service;
• protecting your account credentials;
• providing accurate profile information;
• ensuring that your display name and other profile information are lawful and do not impersonate, harass, or mislead others; and
• notifying us promptly if you believe your account has been compromised.

Guest accounts and signed-in accounts may have different cloud profiles, progress, inventory, or entitlements. Account linking, switching, or deletion may affect which profile is active. Follow any warnings presented by the Service before changing accounts.

We cannot guarantee that every sign-in provider will remain available on every platform.

4. Licence to use the Service

Subject to these Terms, we grant you a limited, personal, non-exclusive, non-transferable, revocable licence to install and use the Service for private, non-commercial entertainment purposes on devices you own or control, as permitted by the applicable platform’s usage rules.

The Service is licensed, not sold. Except for the limited licence granted above, stackwiz labs and its licensors retain all rights in the Service, including its software, game mechanics, artwork, characters, audio, text, trademarks, designs, databases, and other content.

You may not:

• copy, distribute, sell, rent, sublicense, or commercially exploit the Service;
• modify, decompile, reverse engineer, or attempt to extract its source code, except where applicable law expressly permits this;
• bypass security, authentication, purchase verification, advertising, or technical protection measures;
• use bots, automation, scripts, or modified clients to interact with the Service;
• create or distribute cheats, exploits, or unauthorised derivative versions of the Service; or
• remove copyright, trademark, or ownership notices.

5. Fair play and acceptable use

You must use the Service lawfully and fairly.

You may not:

• manipulate scores, progress, leaderboards, missions, rewards, purchases, advertising outcomes, inventory, or entitlements;
• intentionally exploit bugs or vulnerabilities to obtain an unfair advantage;
• submit fraudulent purchase, refund, chargeback, or reward claims;
• interfere with the Service, its servers, networks, or other players;
• attempt to access another person’s account or non-public systems;
• probe or test the Service for security vulnerabilities without written permission;
• upload or communicate unlawful, abusive, threatening, hateful, infringing, or misleading content;
• impersonate another person or organisation;
• use the Service for unlawful commercial activity; or
• encourage or assist another person in violating these Terms.

If we identify invalid scores, improperly obtained rewards, fraudulent transactions, or exploited inventory, we may correct or remove them. We may also restrict leaderboard participation or suspend an account where reasonably necessary to protect the Service and other players.

If you discover a vulnerability or serious exploit, please report it to support@stackwiz.io rather than using or publicly disclosing it.

6. Progress, virtual items, and game balance

The Service may include virtual items, consumable tools, in-game currency, rewards, progression, achievements, scores, and similar digital game features (“Virtual Items”).

Virtual Items:

• are licensed for use only within the Service;
• have no cash or real-world monetary value;
• are not personal property or a bank balance;
• cannot be sold, transferred, exchanged, or redeemed outside functionality expressly provided by the Service; and
• may be consumed, expire, or be removed when used according to their stated purpose.

We may adjust puzzle difficulty, rewards, progression, game balance, or the operation of Virtual Items to maintain, secure, or improve the Service. We will not use this right to remove paid functionality arbitrarily. Mandatory consumer rights concerning paid digital content remain unaffected.

7. In-app purchases

The Service may offer optional purchases, including consumable game items and non-consumable entitlements such as an ad-free experience.

Prices, applicable taxes, currency, and purchase details are shown by the relevant platform store before you confirm a purchase. Payments are processed by the platform provider, such as Apple or Google, rather than directly by stackwiz labs.

Handyman Puzzle does not offer subscriptions as of the effective date of these Terms. If subscriptions are introduced, their price, billing frequency, renewal terms, and cancellation process will be disclosed before purchase.

Purchase eligibility, billing, cancellation, and refunds are subject to:

• applicable law;
• the terms and refund policies of the platform through which you purchased; and
• any additional purchase information shown before confirmation.

Nothing in these Terms limits any statutory refund, withdrawal, conformity, repair, replacement, price-reduction, or termination right available to you.

Any statutory withdrawal rights—and any lawful exception for digital content supplied immediately after your express consent—are governed by applicable law and the disclosures presented during checkout.

If a purchase is charged but not delivered correctly, contact support@stackwiz.io and include the platform, approximate transaction date, and store order information. Do not send full payment-card details.

We may correct duplicated, reversed, refunded, fraudulent, or technically invalid grants. Legitimately purchased items will not be removed without a valid legal, security, transactional, or technical reason.

8. Advertising and rewarded ads

On supported platforms, the Service may display interstitial or rewarded advertisements.

Rewarded advertisements are optional. An advertised game reward is granted only after the advertising flow reports successful completion and, where applicable, the Service verifies the reward with its backend systems.

Advertisement availability is not guaranteed. Network failures, advertising-provider limitations, regional restrictions, eligibility requirements, or incomplete playback may prevent an advertisement or reward from being available.

Third-party advertisers and advertising providers may have their own terms and privacy practices. Information about advertising-related data processing is available in our Privacy Policy.

9. Online features and availability

Some functionality may require:

• an internet connection;
• a supported device and operating system;
• a current version of the Service;
• access to a third-party identity, advertising, notification, or platform service; or
• an account in good standing.

We do not guarantee that the Service will always be uninterrupted, error-free, or available on every device, platform, or location.

We may release updates to correct defects, improve security, rebalance gameplay, maintain compatibility, or add or remove features. Some updates may be required to continue using online functionality.

If a change materially and negatively affects paid digital content or your access to it, we will provide any notice, remedy, or termination right required by applicable law.

10. Third-party services

The Service may interact with services operated by third parties, including platform stores, authentication providers, cloud hosting providers, analytics providers, advertising providers, and notification services.

Those third parties may apply their own terms and privacy policies. We are not responsible for third-party services outside our reasonable control, but this does not limit any responsibility that cannot legally be excluded.

Links to third-party websites are provided for convenience and do not necessarily constitute an endorsement.

11. Profile information and communications

The Service may allow you to provide a display name, profile information, support message, or other limited content.

You retain any rights you have in content you submit. You grant us a limited, worldwide, non-exclusive licence to host, process, display, moderate, and transmit that content only as reasonably necessary to operate, secure, and support the Service.

You must have the right to submit your content, and it must not infringe another person’s rights or violate applicable law.

If you send suggestions or feedback, we may use them to improve the Service without being required to implement them or compensate you.

12. Privacy and data retention

Our collection and use of personal data are described in the:

• Handyman Puzzle Privacy Policy
• Handyman Puzzle Data Retention Policy

These documents explain, among other things, how guest accounts, third-party sign-in, gameplay data, purchases, advertising, analytics, account deletion, and retained transaction records are handled.

13. Account deletion

You may request account deletion through the Profile area of the Service where that functionality is available.

An account-deletion request begins a 30-day cancellation period. During this period, access to the account may be restricted, and you may be able to cancel the deletion request.

The Service may clear local account state, sign you out of the account scheduled for deletion, and create a new anonymous guest account on the device.

After the cancellation period ends, the account’s active cloud profile and associated gameplay information will be deleted or anonymised according to our Data Retention Policy. This may include progress, inventory, missions, leaderboard records, device tokens, and account-linked entitlements.

Please note:

• remaining consumable inventory associated with the deleted account will be removed and cannot be transferred to another account;
• backend records of non-consumable entitlements may be removed from the deleted profile;
• platform-store transaction history may continue to be held by Apple, Google, or another store;
• limited transaction, security, fraud-prevention, or legal records may be retained where required or permitted by law; and
• unresolved purchase fulfilment may temporarily delay identity changes or deletion where necessary to ensure a purchase is granted to the correct account.

Deleting an account does not automatically cancel, erase, or refund transactions held by a platform store.

14. Suspension and termination

You may stop using the Service at any time. You may also uninstall it or request account deletion.

We may restrict or suspend access where reasonably necessary because of:

• a material or repeated violation of these Terms;
• fraud, cheating, abuse, or manipulation;
• a security threat or compromised account;
• a legal or regulatory requirement;
• harm to other players or the Service; or
• discontinuation of the Service or a relevant feature.

Where appropriate and reasonably possible, we will provide notice or an opportunity to correct the issue. We may act immediately when necessary to address fraud, security risks, legal obligations, or serious harm.

Termination does not affect rights or obligations that arose before termination, including mandatory consumer rights.

15. Disclaimers and statutory warranties

We aim to provide a reliable and enjoyable Service, but software may contain defects, interruptions, or incompatibilities.

To the extent permitted by law, the Service is provided on an “as available” basis without additional contractual warranties beyond those expressly stated in these Terms.

Nothing in these Terms excludes or limits mandatory statutory warranties or your rights relating to the conformity, repair, replacement, price reduction, refund, or termination of digital content.

16. Liability

Nothing in these Terms excludes or limits liability where doing so would be unlawful, including liability for fraud, fraudulent misrepresentation, wilful misconduct, or death or personal injury caused by negligence where applicable.

If you use the Service as a consumer, we are responsible for losses that are a reasonably foreseeable result of our breach of these Terms or failure to use reasonable care.

We are not responsible for:

• losses that were not reasonably foreseeable;
• business, commercial, or professional losses resulting from consumer use of the Service;
• loss caused by your breach of these Terms;
• failures caused by unsupported devices, modified software, or circumstances outside our reasonable control; or
• third-party service interruptions outside our reasonable control.

These limitations apply only to the extent permitted by applicable law.

17. Changes to these Terms

We may update these Terms when reasonably necessary because of changes to the Service, law, security requirements, platform rules, or our business operations.

Updated Terms will be published with a revised effective date. If a change is material, we will provide reasonable notice through the Service, website, or another appropriate channel.

Changes apply prospectively. They do not remove rights that you have already acquired under mandatory law.

If you do not agree to updated Terms, you should stop using the Service and may request account deletion.

18. Governing law and disputes

These Terms are governed by the laws of Estonia.

If you are a consumer, this choice of law does not deprive you of mandatory consumer protections available under the law of your country of residence. You may also have the right to bring a claim in the courts of your country of residence where applicable consumer law provides that right.

Before starting formal proceedings, please contact support@stackwiz.io so that we can try to resolve the issue.

Eligible Estonian consumers may submit an unresolved dispute to the Consumer Disputes Committee of the Estonian Consumer Protection and Technical Regulatory Authority:

https://www.ttja.ee/en/consumer-disputes-committee

Consumers elsewhere in the European Union or European Economic Area may also contact their national consumer authority or European Consumer Centre.

19. Additional terms for Apple users

If you obtained the Service through Apple’s App Store:

• these Terms are between you and stackwiz labs, not Apple;
• Apple is not responsible for operating, maintaining, or supporting the Service;
• your licence is limited to use on Apple-branded products you own or control, as permitted by Apple’s usage rules, including any permitted Family Sharing arrangements;
• stackwiz labs, rather than Apple, is responsible for addressing claims relating to the Service, including product-liability, legal-compliance, and intellectual-property claims;
• if the Service fails to conform to an applicable warranty, you may notify Apple, and Apple may refund the purchase price paid for the application where required by its terms or applicable law;
• you confirm that you are not located in a country subject to applicable government embargoes and are not included on an applicable prohibited or restricted-party list; and
• Apple and its subsidiaries are third-party beneficiaries of this section and may enforce it against you.

Mandatory rights under applicable law and Apple’s terms remain unaffected.

20. General provisions

If any provision of these Terms is found invalid or unenforceable, the remaining provisions will continue to apply.

Our failure to enforce a provision immediately does not waive our right to enforce it later.

You may not transfer your rights or obligations under these Terms without our consent. We may transfer our rights or obligations as part of a merger, restructuring, sale, or transfer of the Service, provided that doing so does not reduce your mandatory consumer rights.

These Terms, together with any purchase disclosures and policies expressly incorporated into them, form the agreement between you and stackwiz labs concerning the Service.

21. Contact us

Questions about these Terms or the Service can be sent to: